Robert is the Manager for CYBIL, the Cyber Capacity Knowledge Portal, developed in partnership with the GFCE and its knowledge partners.
Working closely with the developers and the GFCE Portal Advisory Group, Robert is responsible for adding content relevant for actors of the global cyber capacity building community, to the Portal. A key goal is to ensure the content is accurate and easy to find.
Prior to this role Robert, has worked on developing online knowledge bases for IT companies. The aim of these has been to facilitate the provision of 1st class technical support as they enable customers to find solutions to their problems as well as provide accurate information for technical support staff when helping customers. Most recently Robert has worked at the History Faculty at the University of Oxford providing IT support and developing an intranet site for the Faculty.